Provides thought leadership that is recognized across the company. Continually identifies and executes against opportunities for cost savings, efficiencies and proactively tracks progress towards these objectives. Independently prepares and presents advanced business cases, return on investment models and change management programs to stakeholders and senior management. A

Execute IT audit testing and SOX IT General Controls testing, and document test work performed, root cause analysis, summarized test results, and conclusion within workpapers. Assist with IT audit engagement planning activities including conducting interviews, documenting the process and control assessment, and developing audit objectives, test plans, and audit scope. Ass

Work with and prepare data for outsourced transaction tax compliance process. Assist with managing the business license compliance function. Take the lead on tax support for the customer care and sales teams involving tax inquiries and tax estimates on sales. Manage tax exemption process within the tax organization. Prepare and review the tax account reconciliations for t

Will support Indirect and Channel partner teams with early stage customer development, with particular focus on our Network as a Service (NaaS) platform. Working alongside the sales team positioning Lumen services directly, with the customer. A virtual member of the team, accountable for technology outcome vison for customers. Works closely with the account teams to form

Provide security subject matter expertise, while transforming unclear business requirements into a clear, detailed, and documented security service solution. Understand the impact of security requirements on technical solutions and architectures. Guide and work with all the necessary security points of contact (internally and externally) to build consensus on chosen techn

Develop and deliver program activities that proactively drive results through planning, execution, and results tracking. Create and develop strategies and plans, including goal setting, performance tracking, results management, audience definition, messaging strategy, planning, segmentation, and metrics. Ensure awareness, adoption, and participation of the program by the

Develop and execute a comprehensive custom networks strategy aligned with Lumen's overall business objectives, priorities, financial strategy and customer needs. Build the Custom Networks Organization operational road map required to deliver reliable, scalable, and flexible services to customers. Develop a model that enables early engagement of the Custom Networks Organiz

Lumen's U.S. based internship program is a 10 week, fast paced and exciting opportunity to gain professional experience within your field of study and career interest. Interns will be part of an accelerated learning experience, to challenge skills learned in the classroom and develop new skills while working on active Lumen work projects.In addition, interns will connect

Manage the preparation of the Quarterly and Annual Reports on Forms 10 Q and 10 K and manage the internal and external review for these documents Assist with the preparation of the quarterly earnings release filing (8 K) Create and maintain SEC calendar to inform parties of necessary deadline adherence for the quarterly reporting deadlines Manage the XBRL process during t

Develop, plan and manage implementation of activities for highly complex projects/programs for external/internal customers. Accountable for timely project completion and delivery. Analyzes work plans and schedules. Responsible for resource requirements/allocation. Develops project progress and status reports. Coordinate and facilitate project meetings. Develop and distrib

Implement customer success plans using standardized journey templates to set customer expectations and ensure they are prepared for key milestones through the lifecycle (Get, Use, Pay & Renew), reinforce ecosystem hand offs, and empower customers to self serve Leverage and manage overall customer metrics, which include customer usage data, health indicators (disconnects,

Implement customer success plans using standardized journey templates to set customer expectations and ensure they are prepared for key milestones through the lifecycle (Get, Use, Pay & Renew), reinforce ecosystem hand offs, and empower customers to self serve Leverage and manage overall customer metrics, which include customer usage data, health indicators (disconnects,

Train and assist Engineers and Field teams on Lumen fiber test methods and analysis. Collaborate with internal teams on projects, fiber performance, contract specifications, and network recommendations. Partner with senior FQA Engineers internal Architecture and Engineering teams to ensure Lumen's network standards are met. Adhere to Lumen fiber test standards when analyz

Telephone based Account Management of existing customer base. Must be able to formulate solutions and present persuasively and effectively while linking benefits to the client's business objectives and needs. Working to set sales targets maintaining call rate, revenue and talk time levels you will overcome objections confidently, making the most of every opportunity and w

Reviews and analyzes RFP, RFQ, and RFIs to respond with compliant, competitive solutions and documents (writes) to those solutions in proposal responses Creates Basis of Estimates (BOEs) for OSP construction projects including labor estimates, material estimates, Other Direct Charges, Travel, etc Directly interfaces with Government customers, vendors, subcontractors, and